Terms & Conditions

Bookings

A booking will be held upon payment of 50% of your overall event hire fee and the supply of credit card details. An additional $500 bond is required. This security bond will be added to your final payment 30days prior to your party. The details of two adults over the age of 25 years must be provided who agree to these terms and conditions (“the Hirer”). This must include full names, address, mobile phone, email and current driver’s licence details.  The responsible adults must be present for the entire duration of the event.

Full Payment

Full payment will be applied to the credit card provided at 30 days prior to your event date.

Cancellations

Notification of cancellations will only be accepted in writing.

  • Notifications of cancellation 60 days in advance incur a full refund less a $100 administration fee.
  • Notifications of cancellation 30-60 days in advance incur a penalty of 50% of event fees.
  • Notifications under 30 days incur a 100% loss of full payment. Should the venue be able to re-sell your original date, the venue hire fee can be transferred to another date, if the venue is available and agreed to by Benga Box, but the event must be held within 6 months of the original event date.

Venue Access

The Hirer may access the venue from 12pm on the day of the booking and shall ensure that all guests vacate the venue by the agreed time.  The Hirer is responsible for the set-up and pack-down of the event. Bump Out is at the conclusion of the party.  Access beyond 3am incurs a surcharge of $110 per hour or part thereof.  Specific arrangements to extend must be confirmed by the Venue Manager in writing. 

Loss and Damages

The Hirer indemnifies Benga Box for any loss or damage caused during the period of hire to the venue or any fittings and equipment provided by Benga Box including ipad, TV Screens, mirror ball, toilets, walls, fridge, loudspeakers, subwoofers microphone or cables and smoke machine.   Benga Box shall not be liable in any way for loss or damage incurred. The Hirer shall be responsible for the cost of making good any damage or loss caused to the objects, buildings, fittings and equipment arising out of and/or in the course of the Hirer’s function.

Penalties Apply

Before the Party starts

  • Leaving the Roller Door open while the venue unattended – $250 
  • Leaving any lights, air-conditioning or fans going while the venue is unattended – $150

During the Party

  • Standing on the DJ BOX and /or touching TV Screen or spraying drinks on the murals or TV Screen $250 penalty
  • Main gate staying open during the party $250 (only use the small doorway for entry and exiting the venue)
  • Vomiting in urinal $100
  • Openly Urinating on ground anywhere inside or outside the venue $100
  • Standing on stools or tables $100
  • Touching or Spinning the mirrorball $100

After the Party concludes

  • Leaving the Roller Door open $250
  • Leaving air-conditioning /fans going $150
  • Lights being left on including kitchen, DJ Box, all overhead lights, fairy lights on the drive and tables $100 
  • Confetti left in the venue or on the floor $100
  • Not washing down areas of vomit – $100

Compliance with laws

The purpose of hire must be lawful and conducted in a manner that does not disrupt third parties. The Hirer is responsible for the security and safety of themselves, their guests and the venue during the time of hire. The Hirer is also responsible for the behaviour of guests at their event. The Hirer agrees to comply with all requirements of the Local Government Act and any other relevant act, by-laws, rules or regulations, made hereunder and shall be liable for any breach of any such acts, by-laws, rules or regulations. The Hirer must not store any illegal, highly flammable or dangerous goods.

Alcohol and Smoking

Alcohol service and consumption is permitted in accordance with the “Responsible Service of Alcohol Act”.   The sale of liquor without a suitable licence is illegal and therefore strictly prohibited in the venue.  No alcohol is to be consumed outside the gated venue.

Smoking is NOT permitted inside the venue however a designated smoking area is available in the outside courtyard.

Pack Up and Cleaning

General and normal cleaning is included in the cleaning fee. Rubbish removal is not included in this fee.

The Hirer must remove all equipment, food and beverages, glassware, tables, chairs, and decorations (including balloons, tape and adhesives, streamers, etc) from the venue. Should this not be adhered to, additional cleaning charges apply. Additional cleaning of premises will be charged to the credit card at $ 110.00 per hour for removal of Hirer’s personal items or hired equipment left at premises outside of agreed hire period and $ 110.00 per hour for removal of rubbish.

Surveillance and Security

The venue is monitored via 24 hour security cameras.  It is mandatory, at the hirer’s expense, to have security at an 18th party, ticketed events, school posts or any events over 150 people.  Security for all other events, is at the Hirer’s discretion and expense, including a second security guard at an 18th birthday party, ticketed events, school posts or events over 150 people. 

Hirer’s Pack Up Checklist

  • All decorations have been removed (including balloons, tape and adhesives, streamers, etc)
  • Toilets have been left in a reasonable state and tidied of excessive rubbish
  • All rubbish has been placed in external rubbish hopper bins to capacity only, or removed from the premises
  • All tables and chairs are returned to the original position
  • All additional items belonging to the hirer are removed from the venue (including food and drinks, music equipment etc).
  • All heating/air-conditioning have been turned off
  • Turn Power off to DJ Box and TV Screen
  • Turn Table lights off
  •  All lights are turned off
  • All doors (Roller Door and Front Gate door) are locked and secured before using the key drop.