FAQs

Can I supply my own food and beverage?

Yes, we are a BYO drinks and Self-Catering venue.  You might like to consider using one of our catering partners, bar and food mobile services.

Do I need Security for my party?

One Security officer will be provided complimentary for four hours at an 18th or 21st Birthday Party.  Additional hours of security is charged to the party hosts’ account to fully cover the event. This is at the discretion of the Benga Box management. 

For all other parties, security can be booked through the venue at $55 per hour should this be a requirement. This is a requirement for all ticketed events and those over 150 patrons. Please discuss your security needs with the venue directly.

Is there availability for a site visit to see where we can set things up? 

Yes it is a requirement to visit the site before your party. Please note it’s a working factory during the week so the venue is not setup as it would be for a party.

Is Cleaning included in the venue hire?

Basic cleaning is included in the venue hire. This includes sweeping and mopping the floor and cleaning the toilets. Please leave the venue free of any obstructions so the cleaner can easily proceed with the basic clean. It does not include extraordinary cleaning such as broken glass, paper towels or toilet paper on the floor, and blocked and filthy toilets should someone be sick. Equipment is provided to assist with any clean-up required during the party.

Who handles Third party suppliers and item drop off and pickups?

Any third party supplier involved in your event must drop off items after noon on the day of your event. The party host must meet the supplier on site to unlock the venue for delivery.

For item pick up, the supplier must pick these items up the next day prior to 12 noon. Should this not be possible it is the party hosts responsibility to remove the item and arrange the supplier to pick up from their home address. No items can be left on the premises until Monday morning for collection.

Are food trucks accepted?

Yes, however only small food trucks fit inside the venue ie. Combi-van, coffee cart or single vehicle.  Food trucks with an appropriate on-street operating licence can park on the street across the driveway of the Benga Box. We provide custom made barriers from the gate to the food truck. Please discuss this with the venue directly.

How much time prior to the event can we have to set up?

Setup is from 12 noon on Event day and Pack Down is on the night at the conclusion of the party. Additional venue hire charges apply after 3am.

Is the venue air-conditioned?

Yes the venue is insulated and has an evaporative air-conditioning system and two large industrial fans available which keep the warehouse cool.

Can I host a party if I’m under the age of 21 years old?

There is a requirement, at least two responsible adults over 25 years of age, have provided licence and contact details to Benga Box.  They must be present throughout the entire event.

Can I have confetti at my party?

Confetti is allowed however the party host must clean this up prior to leaving the venue. It is deemed a special clean incurring additional charges should this be unattended.

What AV equipment is included in the venue hire?

  • TV Screen (9 panels – 3.8m x 2.2m)
  • 2x 15” front of house loud speakers
  • 2x 10” foldback loud speakers to stage
  • 2x 12” sub woofers built into stage
  • Microphone

What is the venue capacity?

  • 85 stand up
  • 105sqm undercover in a warehouse environment
  • 50sqm outdoor driveway

What time can I access the venue?

  • Bump In from 12 noon
  • Bump out at the conclusion of the event. Additional venue hire charges apply after 3am.
  • Thursday, Friday, Saturday, Sunday and Public Holiday eve

Can vehicle access the venue for bumpin?

  • Direct drive-in vehicle access for efficient bump-in/out

What is included in the venue hire?

  • 1500l Double Glass Door Fridge (1.5m wide)
  • 2 x Custom Built Table with ice boxes (2.7m x 1.2m) 
  • 20 x Tall Bar Rounds
  • 50 stools (40x high and 10x low)
  • AV equipment
  • DJ Box

How can I play a slideshow from my laptop?

You can easily screen a slideshow of all your most memorable moments by using a USB connecting thru our onsite iPad. 

Is there wifi connection?

No, there isn’t wi-fi connectivity at the venue. 

Is there parking at the venue?

Yes, there is plenty of free on-street parking available.

What entertainment can we have at the venue?

The Benga Box is set up for bands, DJ or simply stream your own music from your mobile phone.  As there is no wi-fi at the venue you will need to use your own data to stream your music by connecting via Bluetooth. An AUX connection is available.

What are the toilet Facilities?

We have two Uni-sex toliets and a urinal on-site.

How should we leave the premises?

All rubbish, decorations and food and beverage must be removed from the premises.  It must be left the way you found it. Pack down and clean up must be undertaken at the conclusion of your party.

Where can we dispose of our rubbish?

Wheelie Bins are provided for all bottles, food and any decorations adjacent to the front gate of the Benga Box.

Are there rubbish bins inside the venue?

8 x rubbish bins with liners are provided inside the venue for your guests use.

When do we need to pack down the event?

Pack down and clean up must be undertaken at the conclusion of your party. Additional venue hire charges apply after 3am.

Is smoking allowed at the venue?

Benga Box by law does not permit smoking inside the venue.  There is an outside smoking area and ash trays for your convenience.

Is there any facility to heat up food?

Yes, a microwave is available within the kitchenette.  The serving tables have power points for any further equipment you bring.

Is there any facility to clean dishes?

Yes a sink with hot and cold water is supplied for washing up

Do we have to hire a DJ or is there an aux cord to play music? 

You can use Bluetooth to access the speaker system or hire a DJ to play in the DJ Box we supply. DJ’s must supply their own Deck.